Temporary US & US territory sending restrictions

US and US territories sending restrictions

There are restrictions when sending to the United States and US territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the US Virgin islands) while formal processes around the new US tariffs are being finalised.

These changes follow the removal of the duty-free threshold. From 29 August (EST), all items entering the US will incur duties and taxes, regardless of value.

We are incredibly grateful for the continued support of our loyal customers all around the world. Your trust and enthusiasm mean so much to us, and we are committed to keeping you updated every step of the way.

To our valued customers in the United States, we want to sincerely apologise, as we’ve had to make the difficult decision to temporarily pause shipping to your region. This change is only temporary, and it comes as we work through some logistical challenges to ensure that when we resume, we can provide the reliable service and quality you deserve.

We truly appreciate your patience and understanding during this time, and we look forward to being able to serve you again soon. Thank you for being such an important part of our community.

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