Thank you for choosing Sleeparate. We stand by the quality of our products and are pleased to offer a 6-month warranty for your Sleeparate Bed Divider against defects in materials or workmanship under normal use.

Warranty Coverage:
This warranty covers any manufacturing defects in materials or workmanship that affect the functionality of the product. If your product is found to have a defect covered by this warranty, we will repair or replace the item free of charge.

Warranty Exclusions:
Please note that this warranty does not cover the following:

1. General Wear & Tear:

   • This includes fabric marks, abrasions, or minor damage resulting from regular use over time.
   • Scuffs, discoloration, or minor signs of use are considered normal wear and tear and are not covered.
   • UV or exposure to sun damage is not covered.

2. Weight-bearing Damage:

   • The product is not designed to bear weight. Damage to the twinwall base or sides caused by weight-bearing is excluded from warranty coverage.

3. Misuse or Improper Care:

   • Damage caused by misuse, rough handling, improper care, or failure to follow product care instructions is not covered. This includes damage from burns, chemicals, or extreme environmental conditions (such as exposure to excessive heat or moisture).

4. Accidents or Neglect:

   • Issues resulting from accidents (such as spills, drops, or any kind of damage that is not a defect in manufacturing) or neglect (such as failure to maintain the product) are excluded.

5. Squashed Units:

   • Damage caused by squashing or compressing the product in ways that alter its shape or structure is not covered by warranty.

6. Cosmetic Damage:

   • Cosmetic damage that does not affect the product’s functionality, such as minor scratches, denting, or appearance-related damage, is not covered.

Warranty Claims Process:
If you believe your product has a defect covered by the warranty, follow these steps:

1. Contact Us:
   Reach out to our customer service team with the following details:

   • Where the product was purchased
   • Date of purchase
   • Purchaser’s name
   • Description of the issue (when and how it occurred)

2. Return for Inspection (If Requested):
   In some cases, we may ask you to return the product for inspection. Please retain your purchase receipt and follow the instructions provided by our team.

3. Resolution:
   If your warranty claim is approved, we will repair or replace the item at no additional cost. If the item cannot be repaired or replaced, we will offer alternatives such as a partial refund, a replacement product, or other suitable options.

By placing an order with us, you agree to the terms of this warranty. Should you have any questions or need assistance with your claim, please don’t hesitate to contact our customer service team.

We are committed to ensuring that your experience with Sleeparate is smooth and that you enjoy the quality sleep you deserve.

Wayne Meadows – Creator & Founder